15 Years of Service: A Chat With Francis Sserugo

May 31, 2022

My name is Francis Sserugo and I currently work as a Quality Assurance Officer at MU-JHU Care Ltd. I am privileged to have worked with this organisation for over the past 15 years.

How did you start at MU-JHU? Describe how you have grown in the company over the past 15 years?
I started as a Records officer in 2005 straight from high school. Over the past 15 years, through hard work, experience and further studies, I got the opportunity to work in different offices i.e. as a Records officer/Laboratory runner, Laboratory technologist, Laboratory QA/QC and currently as a Quality Assurance officer working on all studies (network and non-network studies).

Who has influenced you the most? And who has challenged you the most and in what ways?
I have several influencers but to mention a few, Maria Musisi and Dr. Agnes Mary Mugagga. They have influenced me in many ways and have been a part of my growth intellectually, mentally, physically and morally. My challenger has been Godfrey Rwanzogyera, my former supervisor in the Records section. Godfrey worked so tireless to mould me into a hard-working young man however through the turmoil I persevered to become who I am today.

What has been the most challenging part of your growth? What has been the most rewarding part of your life here at MU-JHU?
The most challenging part of my growth was when I was a records officer/Lab runner. I had to move through thick and thin to deliver samples to all designated laboratories and documents to designated offices in Mulago hospital in the shortest time possible. On the other hand, the most rewarding part of my life here at MU-JHU has been attaining the position of Quality Assurance officer after 10 years of service.

Can you share with us any happy experiences you have had here?
During my stay, I‘ve had an opportunity to get exposure to almost all departments and worked with all staff at MU-JHU.

What do you look forward to in the next 5 years of your career?
Attaining a Master’s degree so that I receive advanced training in planning, implementing and evaluating clinical research.

2011 MU-JHU Record Clerks team

Romana Nabbosa